@article{ author = {khodaei, hedyeh, jalilian, negar}, title = {Investigating the effect of customer relationship management and open innovation processes on e-business performance with the mediating role of product innovation agility; Case study: companies based in Yazd Science and Technology Park}, journal = {Journal of Innovation and Value Creation}, year = {2026}, volume = {14}, issue = {28}, pages = {69-88}, doi = {}, url = {https://rimag.ir/fa/Article/44787} }