%0 Journal Article %A khodaei, hedyeh, jalilian, negar %T Investigating the effect of customer relationship management and open innovation processes on e-business performance with the mediating role of product innovation agility; Case study: companies based in Yazd Science and Technology Park %J Journal of Innovation and Value Creation %V 14 %N 28 %P 69-88 %D 2026 %R %U https://rimag.ir/fa/Article/44787