%0 Journal Article
%A Abasi, Reza, ghiasi, samane, safari, saeed
%T Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN.2 Standard
%J Modiriat-e- farda
%V 19
%N 64
%P 53-72
%D 2020
%R 
%U https://rimag.ir/fa/Article/26317