عوامل تعیینکننده عملکرد موفق در توسعه محصول جدید؛ فرامطالعهای کیفی
محورهای موضوعی : مدیریت تکنولوژیعلی رضا کاتوزیان 1 , جواد مشایخ 2
1 - دانشگاه علم و صنعت ایران
2 - عضو هیئت علمی دانشگاه علم و صنعت ایران
کلید واژه: توسعه محصول جدید, عملکرد توسعه محصول, عملکرد بنگاه, نوآوری, فراترکیب.,
چکیده مقاله :
هدف: امروزه دستیابی به موفقیت در توسعه محصول جدید یک چالش بزرگ برای کسبوکارها است. بنابراین، شناسایی و دستهبندی عوامل مؤثر در موفقیت توسعه محصول جدید، موضوعی حیاتی است که نیازمند تحقیقات جدی است. در همین راستا، در تحقیق حاضر، تلاش شده است تا الگوی جامعی برای دستهبندی عوامل تعیینکننده عملکرد موفق در توسعه محصول جدید ارائه شود. روش شناسی: این پژوهش به روش فراترکیب یا همان فرامطالعه کیفی مطالعات پیشین و بر اساس فرایند هفت مرحلهای پیشنهادی ساندلوسکی و بارسو (2007) انجام شده است. جامعه آماری این پژوهش کلیه اسناد علمی، گزارشهای پژوهشی و مقالات نمایه شده در مجلات داخلی و خارجی در خصـوص عملکرد و موفقیت توسعه محصول جدید در بازه زمانی سالهای 2010 تا 2021 هستند. برای تحلیل دادههای کیفی، از روش کدگذاری سه مرحلهای استفاده شد. یافتهها: با تحلیل 32 مقاله منتخب، در نهایت 96 مفهوم اولیه شناسایی و در قالب 24 مقوله فرعی و 6 مقوله اصلی طبقهبندی شدند. یافتههای این مقاله نشان میدهد که عوامل متعدد تعیینکننده در موفقیت توسعه محصول جدید را میتوان در شش دسته عامل، شامل مدیریت بازاریابی محصول، مدیریت هزینه و منابع مالی پروژه، مدیریت راهبردی کسبوکار، بافتار حمایتی و توانمندسازها، قابلیتهای راهبردی پروژه و یادگیری فراگیر در توسعه محصول طبقهبندی نمود؛ توجه مدیران بنگاهها به این موارد میتواند تا حد زیادی تضمین کننده موفقیت در توسعه محصولات جدید باشد.
Objective: Succeeding at new product development (NPD) is a major challenge for businesses today. So, identifying and categorizing the performance success determinants of new product development is a crucial issue that requires deep research. In this paper, we tried to provide a comprehensive conceptual model for categorizing the determinants of NPD performance success. Methodology: The adopted research method is a qualitative meta-study or meta synthesis and based on the seven-step process proposed by Sandelowski & Barroso (2007). The statistical population of the research is all scientific documents, research reports and articles indexed in domestic and foreign journals related to the performance and success of new product development in the period from 2010 to 2021. The three-step coding method was used to analyze the qualitative data. Originality: By analyzing the 32 selected articles, finally 96 initial codes were identified and reported in the form of 24 sub-categories and 6 main categories. The findings of this paper show that numerous factors determining the success of NPD can be classified into six categories, including: product marketing management, project cost and financial management, strategic business management, supportive context and enablers, project strategic capabilities and inclusive learning. The careful attention of business managers to these issues can greatly guarantee the success of NPD.
Amiri, M., Hassangholipoor, T., Rahmanseresht, H. and Nasiri, M., (2020). Developing a New Product Development Model Emphasizing on Environmental Considerations and Consumer Participation. Organizational Resources Management Research, 10(4). 177-191.
Awwad, A. and Akroush, M.N., (2016). New product development performance success measures: An exploratory research. EuroMed Journal of Business. Vol. 11 No. 1, pp. 2-29.
Cedergren, S., Norstrom, C. and Wall, A., (2017). New product development: performance measurement evaluation matrix. In Managing Technological Innovation: Tools and Methods (pp. 275-309).
Chang, W. and Taylor, S.A., (2016). The effectiveness of customer participation in new product development: A meta-analysis. Journal of Marketing, 80(1), pp.47-64.
Cooper, Robert G. "The drivers of success in new-product development." Industrial Marketing Management 76 (2019): 36-47.
Dai, Y., Goodale, J.C., Byun, G. and Ding, F., (2018). Strategic flexibility in new high‐technology ventures. Journal of Management Studies, 55(2), pp.265-294.
Darawong, C., (2020). The influence of leadership styles on new product development performance: the moderating effect of product innovativeness. Asia Pacific Journal of Marketing and Logistics. Vol. 33 No. 5, pp. 1105-1122.
Dashtianeh, E., Radfar, R., & Toloui Eshlaghi, A. (2021). Identifying and ranking of effected factors on new product development (NPD) of steel industry by TOPSIS (Case study: Esfahan Steel Co.). Quarterly journal of Industrial Technology Development, 19(43), 49-58. doi: 10.22034/jtd.2021.244200. {In Persian}.
Dehghan Dehnavi, H., & Nasirian, M. (2019). Categorization of new product development using content analysis. Journal of Industrial Management, 14(47), 1-20. {In Persian}.
Delavari, M., & Sobhiyah, M. H. (2018). A Theoretical Model for New Product Development Performance in Open Innovation Environments Based on Program Management Capabilities. Journal of Management Improvement, 11(4), 137-159. {In Persian}.
Fathi Chgni, F., Sepahvand, R., & Nazar Pouri, A. H. (2020). Designing the Relational Model of Organizational Ambidexterity and New Product Development Performance with the Mediating Role of Product Modularity in Firms Manufacturing Bodybuilding Equipment. Sport Management Studies, 11(58), 65-84. doi: 10.22089/smrj.2019.7242.2530. {In Persian}.
Florén, H., Frishammar, J., Parida, V. and Wincent, J., (2018). Critical success factors in early new product development: a review and a conceptual model. International Entrepreneurship and Management Journal, 14(2), pp.411-427.
Haghighi, M., Dehghani Soltani, M., & Farsizadeh, H. (2018). Explaining the Role of Organizational Ambidexterity in The Impact of Pro-innovation Culture and Organizational Memory on New Product Development Performance. Public Management Researches, 10(38), 197-223. doi: 10.22111/jmr.2018.3722. {In Persian}.
Iqbal, M. and Suzianti, A., (2021). New Product Development Process Design for Small and Medium Enterprises: A Systematic Literature Review from the Perspective of Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), p.153.
Khodayari, A., & Gheydar Kheljani, J. (2017). Identification of factors affecting the time performance of product development in terms of the three ramifications. Science and Technology Policy Letters, 07(1), 79-97. {In Persian}.
Koç, E., Ulaş, D. and Çalipinar, H., (2018). The impact of supply chain integration on new product development performance: Evidence from Turkish manufacturing industry. International Journal of Supply Chain Management, 7(6), pp.365-374.
Lee, C.L. and Wang, W.Y., (2020). Strategy, accountants’ activities and new product development performance. Advances in accounting, 50, p.100487.
Luiz, O.R., de Souza, F.B., Luiz, J.V.R., Jugend, D., Salgado, M.H. and da Silva, S.L., (2019). Impact of critical chain project management and product portfolio management on new product development performance. Journal of Business & Industrial Marketing. Vol. 34 No. 8, pp. 1692-1705.
Mashayekh, J., Tabatabaeian, S. H., Amiri, M., & Shokrieh, M. M. (2018). Identifying and categorizing the innovation performance determinants of advanced materials firms in Iran. Journal of Entrepreneurship Development, 11(1), 181-200. {In Persian}.
Mauerhoefer, T., Strese, S. and Brettel, M., (2017). The impact of information technology on new product development performance. Journal of Product Innovation Management, 34(6), pp.719-738.
Morgan, T., Anokhin, S.A., Song, C. and Chistyakova, N., (2019). The role of customer participation in building new product development speed capabilities in turbulent environments. International Entrepreneurship and Management Journal, 15(1), pp.119-133.
Najmi, A. and Khan, A.A., (2017). Does supply chain involvement improve the new product development performance? A partial least square-structural equation modelling approach. International Journal of Advanced Operations Management, 9(2), pp.122-141.
Panahi, K., Najafi-Tavani, S. (2021). The Impact of Strategic Orientations on New Product Development Financial Performance. Journal of Business Administration Researches, 12(24), 319-346. doi: 10.22034/bar.2021.2099. {In Persian}.
Pienaar, Cornelia, Elma Van der Lingen, and Eugene Preis. "A framework for successful new product development." South African Journal of Industrial Engineering 30, no. 3 (2019): 199-209.
Ruan, G., Wu, N. and Peng, K., (2021), February. Impact of Cross-Organization Improvisation on New Product Development from Viewpoint of Network Embedding. In 5th Asia-Pacific Conference on Economic Research and Management Innovation (ERMI 2021) (pp. 110-113). Atlantis Press.
Salgado, E.G., Sanches da Silva, C.E., Mello, C.H.P. and Samaan, M., (2017). Critical success factors for new product development in biotechnology companies. Engineering Management Journal, 29(3), pp.140-153.
Sardari, A., & Amiri, F. (2020). Investigating the Effect of Innovation Strategy on Performance of New Product Development with Emphasis on the Role of value co-creation strategy (Case Study: Private Insurance Companies). Commercial Strategies, 16(14), 155-180. doi: 10.22070/cs.2020.2470. {In Persian}.
Scheepers, C.B. and Storm, C.P., (2019). Authentic leadership’s influence on ambidexterity with mediators in the South African context. European Business Review. 31(3), 352-78.
Shababi, H. (2022). Presenting a Model of Factors Affecting the External Financing of Innovation in Small and Medium Enterprises Using the Meta-Synthesis Method. Science and Technology Policy Letters, 12(2), 25-42. {In Persian}.
Shafiei Nikabadi, M., & Roohi, S. (2019). The Impact of Learning Orientation on New Product Development Performance with the Mediating Role of Open Innovation. Quarterly journal of Industrial Technology Development, 17(37), 59-76. {In Persian}.
Shayeste, A., Jalilian, H., & Shafaghat, A. (2017). The Impact Analysis of Customer Knowledge Management (CKM) on the Critical Success Factors (CSFs) and New Product Development Performance in Field of Industrial Technology. Innovation Management Journal, 6(1), 135-164. {In Persian}.
Shole, M., Shahbazi, M. (2021). Identifying and Morphological Analysis of Critical Aspects of New Product Development in Automotive Industries. Management Research in Iran, 22(2), 153-177. {In Persian}.
Tai, Y.M., (2017). Effects of product lifecycle management systems on new product development performance. Journal of Engineering and Technology Management, 46, pp.67-83.
Wang, J.J., Li, J.J. and Chang, J., (2016). Product co-development in an emerging market: The role of buyer-supplier compatibility and institutional environment. Journal of Operations Management, 46, pp.69-83.
Wang, L., Jin, J.L., Zhou, K.Z., Li, C.B. and Yin, E., (2020). Does customer participation hurt new product development performance? Customer role, product newness, and conflict. Journal of Business Research, 109, pp.246-259.
Wang, T. and Chen, Y., (2018). Capability stretching in product innovation. Journal of Management, 44(2), pp.784-810.
Xue, J., Zeng, S., Meng, X. and Peng, Y., (2018). Does risk‐taking promote new product development performance? An environmental dynamism perspective. Asia‐Pacific Journal of Financial Studies, 47(3), pp.381-400.
Yang, F. and Zhang, H., (2018). The impact of customer orientation on new product development performance: The role of top management support. International Journal of Productivity and Performance Management. Vol. 67 No. 3, pp. 590-607.
Yang, F., Zhang, H., Xiao, T., Liu, J., Chai, C. and Zhou, P., (2021). Impacts of external involvement on new product development performance: moderating role of organisational culture. Technology Analysis & Strategic Management, 33(1), pp.70-83.
Yildirmaz, H., Öner, M.A. and Herrmann, N., (2018). Impact of knowledge management capabilities on new product development and company performance. International Journal of Innovation and Technology Management, 15(04), p.1850030.